Work Injury Care

Acute, repetitive-trauma and exposure injury treatment

Overview

Work Injury Care for federal and state claims

Most claims that stall do so because the first visit was documented for the wrong system. We identify the governing jurisdiction at intake, treat the injury, and write the record the claims examiner or adjuster actually needs.

A work injury visit produces two things: a treatment plan and a record. The treatment plan belongs to the worker; the record decides whether the claim moves, whether the wage-loss clock keeps running, and whether a supervisor can put the employee back on a schedule this week. We build both in the same appointment.

The first question we answer is jurisdiction. A federal employee's injury runs through the Office of Workers' Compensation Programs under FECA and is documented on the CA-series forms. A Missouri or Kansas employee's injury runs through that state's system, where the employer, insurer or third-party administrator authorizes care before treatment. The clinical care may look similar; the paperwork, authorization path and duty-status form do not.

Every visit closes with written, quantified restrictions and a defined follow-up interval — not a vague note that forces a safety manager to call the clinic for clarification before building next week's schedule.

Scope of service

What's included

  • Same-week evaluation for new work injuries
  • Musculoskeletal, repetitive trauma, crush and laceration care
  • Occupational exposure and inhalation evaluations
  • On-site x-ray referral and imaging authorization requests
  • Objective work restrictions issued at every visit
  • Follow-up scheduling coordinated with the claim file

Injuries and exposures we evaluate

  • Strains, sprains and lifting injuries to back, neck and shoulder
  • Repetitive trauma: carpal tunnel, tendinopathy, epicondylitis
  • Knee and ankle injuries from falls, ladders and uneven ground
  • Contusions, crush injuries, lacerations and puncture wounds
  • Slip, trip and fall injuries including head strike evaluation
  • Chemical, dust, fume and inhalation exposure assessment
  • Heat illness and cold exposure
  • Aggravation of a pre-existing condition by work duties

Industries we see most

  • Postal, federal facility and civilian defense employees
  • Warehouse, distribution and third-party logistics
  • Construction, roofing and skilled trades
  • Road maintenance, utilities and municipal crews
  • Manufacturing and food processing
  • Healthcare and long-term care staff
  • Transportation and commercial driving
  • School districts and public agencies

How it works

From referral to closure

  1. 1. Jurisdiction check at intake

    Before the clinical exam, we confirm whether the claim is federal (FECA/OWCP) or state (Missouri DWC or Kansas), identify the employer contact or adjuster, and confirm what authorization exists.

  2. 2. Examination and diagnosis

    Mechanism of injury, objective findings, and a working diagnosis tied to the described work activity. Imaging and specialist referrals are requested with clinical justification attached so authorization is not delayed by a thin note.

  3. 3. Treatment plan and restrictions

    Treatment starts the same visit where authorization allows. Restrictions are written as measurable limits — pounds, hours, postures, frequencies — with a review date.

  4. 4. Documentation to the right file

    Federal visits are documented on the applicable CA forms; state visits are reported to the employer, insurer or TPA in the format that carrier expects.

  5. 5. Follow-up and progression

    Each recheck compares measured function to the last visit and either advances duty, holds it with a stated reason, or escalates to therapy, imaging or specialty referral.

  6. 6. Release or rating

    Care ends in a documented full-duty release, or in a maximum medical improvement determination and impairment rating when permanent residuals remain.

Documentation you receive

  • Initial visit report with mechanism, findings and diagnosis
  • Written work restrictions on the day of every visit
  • CA-16 / CA-17 completion for federal claims
  • Duty status report to the employer, insurer or TPA for state claims
  • Imaging and referral authorization requests with clinical justification
  • Full-duty release or MMI narrative at conclusion

Why safety managers and TPAs use us

  • Restrictions specific enough to staff modified duty without a call-back
  • One point of contact for duty status across both clinics
  • Documentation formatted for the governing system the first time
  • Fewer stalled files caused by missing or unsigned forms
  • Coordination with your nurse case manager or TPA already built in
Partner with our clinics

Federal and state rules

Federal claims are documented on CA-1, CA-2, CA-16 and CA-17 forms with OWCP authorization requests as needed. Missouri and Kansas state claims are coordinated with the employer or insurer before treatment and documented to that state's standard. Under the Federal Employees' Compensation Act, an injured federal employee chooses their own initial treating physician. Nothing on this page should be read as an agency directing an employee's choice of provider.

Questions

Work Injury Care: frequently asked questions

By location

Work Injury Care near you