Your First Visit
Bring the right paperwork and your claim starts clean. Here is exactly what to have with you and what happens at the appointment.
What to bring
- Photo ID
- Your claim number, if one has been assigned
- The name, phone number and email of your agency contact, supervisor or adjuster
- Any authorization you were given — a CA-16 for federal claims, or a written authorization from the employer, insurer or TPA for state claims
- A written description of your job duties, if you have one
- A list of current medications and known allergies
- Prior imaging or records related to this injury, if you have copies
1.Jurisdiction check
We confirm at check-in whether your injury falls under federal FECA/OWCP or under Missouri or Kansas state workers' compensation. Everything after this depends on getting that right.
2.Examination and treatment
A physician evaluates the injury, orders imaging or testing if it is needed, and begins treatment. If authorization is required before a test, we tell you that day and file the request.
3.Work restrictions
You leave with written restrictions stating what you can and cannot do, with specific limits rather than the phrase "light duty," plus a date to be reviewed.
4.Reporting
The visit is documented on the forms your system requires and sent to the people who need it — claims examiner, adjuster, case manager or employer contact.
Federal forms (FECA / OWCP)
- CA-1 — notice of traumatic injury and claim for continuation of pay
- CA-2 — notice of occupational disease or illness
- CA-16 — authorization for examination and treatment, issued by your agency
- CA-17 — duty status report, updated at each visit
Official copies come from the U.S. Department of Labor rather than from us, so you always have the current version.
DOL OWCP formsState forms (Missouri & Kansas)
- Missouri — claims run through the Missouri Division of Workers' Compensation; the employer or insurer generally directs care and issues the treatment authorization.
- Kansas — claims run through the Kansas Division of Workers Compensation; the employer generally designates the treating provider.
- In both states, bring whatever written authorization the employer, insurer or TPA gave you. If you do not have one, call us and we will request it before your visit.